Terms and Conditions - Landscapers Twickenham
Welcome to our comprehensive overview of the Terms and Conditions for Landscapers Twickenham. By engaging our landscaping services, you agree to abide by the following terms designed to ensure a smooth and satisfactory experience for both parties.
1. Service Agreement
All services provided by Landscapers Twickenham are subject to this agreement. By hiring us, you acknowledge and accept the terms outlined herein.
1.1 Scope of Work
- Design and Planning: We offer comprehensive design services tailored to your landscape needs.
- Installation: Professional installation of plants, hardscapes, and other landscaping elements.
- Maintenance: Ongoing maintenance services to keep your landscape vibrant and healthy.
1.2 Modifications to Services
Any changes to the initial agreement must be documented in writing and approved by both parties before implementation.
2. Payment Terms
We strive for transparency in our billing processes. The following outlines our payment structure:
2.1 Pricing
Prices are determined based on the scope and complexity of each project. A detailed quote will be provided prior to the commencement of work.
2.2 Payment Schedule
- Deposit: A non-refundable deposit is required to secure your project date.
- Final Payment: The remaining balance is due upon completion of the project.
2.3 Late Payments
Late payments may incur additional fees. It is crucial to adhere to the agreed payment schedule to avoid service interruptions.
3. Cancellation Policy
We understand that circumstances can change. Our cancellation policy is as follows:
- Notice: Cancellations must be made at least 48 hours in advance.
- Fees: A cancellation fee may apply depending on the timing and nature of the cancellation.
4. Liability
While we take every precaution to ensure quality and safety, Landscapers Twickenham is not liable for any unforeseen damages arising from factors beyond our control, such as extreme weather conditions or natural disasters.
4.1 Insurance
We carry comprehensive insurance coverage to protect both our team and your property during the course of our services.
5. Client Responsibilities
Clients are expected to provide access to the property and ensure that all necessary permits are in place before work begins.
5.1 Access to Property
Timely access to the property is essential for project scheduling and completion.
5.2 Permits and Regulations
Clients are responsible for obtaining any required permits. We can assist in this process upon request.
6. Dispute Resolution
In the event of a disagreement, we encourage open communication to resolve issues amicably. Should a resolution not be possible, the matter may be escalated to mediation or arbitration.
7. Intellectual Property
All designs, plans, and materials created by Landscapers Twickenham remain the intellectual property of the company unless otherwise agreed upon in writing.
8. Confidentiality
We respect the privacy of our clients. Any personal or project-related information exchanged will be kept confidential and used solely for the purpose of service provision.
9. Amendments
These terms and conditions may be updated periodically. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.
10. Governing Law
These terms are governed by the laws of the jurisdiction in which Landscapers Twickenham operates. Any legal disputes will be handled within this legal framework.
By choosing Landscapers Twickenham, you are entrusting us with the enhancement and maintenance of your outdoor spaces. We are committed to upholding these terms to ensure a professional and satisfying service experience.